Music Xray
Reviews and Complaints
No response From submission done on 03/21/2019
- Paying for submissions not even considered
Preferred solution: Full refund
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Verified ReviewerCannot reset Password
Preferred solution: help with password
Submit my songs to gospel artists
- Listing of opportunities
- Music xray
If it walks & talks like a duck, it's a duck (duck = scam)
Music X-ray never attempted to contact me. Instead, I opened a dispute with my Credit Union and after reviewing the chat from Music X-Ray's circular logic promptly refunded my $18. Music X-ray was completely oblivious to this an after about 54 days, stats were returned...
You are then told that your song is going to be distributed to 5 music professionals for eval within 45 days. I thought I would give this a try and then realized I did not upload the highest quality version of my song. So, I try to see if there is a way to manage my own media / content and the only options are to update descriptions, queue times etc. I messaged their support who tell me that I do not have the ability to upload / replace my track as this would nullify the integrity of their ratings system and would need to re-submit and pay another $18. Really? How so? Well, lets say your song gets listened to and rated and then you replace it with another song or a different version of that song? Really? That's your explanation? I go on to tell them this is absurd and a scam as every website that offers licensing submission (Broadjam, HitLicense, Taxi) all allow you to manage your own media. That is a given submitted to an opportunity or not.
So, I demand a refund and they refuse (unless I'm allowed to replace my current track without having to re-pay another $18)
I opened a dispute with my credit union who refunded my $18 paid for on my debit card within days. I assumed that they would have locked / closed my account but they are clueless and amateurish. I should have seen it when they had to use paypal for their shopping cart check out. In other words, they do not have their own shopping cart and have to use a 3rd party.
Anyway, 45 days comes and goes and till no ratings. Finally after 56 days, 'A music industry professional' rated my song and give it all 5 stars even for the audio quality which was at best demo and not broadcast quality LOL!
There is no indication as to who this 'music professional' is, but that's besides the point as I submitted this for a licensing opportunity requested by Dondi Dixon. That has somehow been forgotten about by them.
So why do they give you the perfect rating on the $10 diagnostics and tell you you scored better than 99.9% of all other submissions for their fake licensing opportunity? The answer is obvious. They then present to you a list of other opportunities they want you to pay submission fees which range from $8 - $20 per opportunity. I'm sure those are equally as fake and have since deleted my song from their sham site. *****STAY AWAY ****
My experience is Broadjam and Taxi are legitimates sites for music licensing. It doesn't change the fact that it's an extremely competitive arena but I've never questioned their transparency and the opportunities are real. However keep in mind that most of the time, the opportunity provider is not required to select any of the songs and may end up using an existing song in their library or find music from somewhere else.
T
No response
Quality Control major label
Where is my money?
Preferred solution: Let the company propose a solution
Nudes
Got taken for a ride
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Wilmington, North Carolina2 Reviews of 5/No contact from Submissions in 5 Months/Refund not Received
- I have had a few decent encounters
- Bad communication fraud irregular business practices
Preferred solution: Full refund
Awful
Class Action Lawsuit
I will make this short. I am a PRO on Music Xray.
They owe me a lot of money.
I have decided to take the next step. Anyone wants to join me?
Not Paying Pros or Listeners
MusicXray is taking money from artists while not following through with payouts. Avoid. Don't waste your money or your time.
MusicXray needs to be straight forward with consumers and not mislead artists or take money from them for promotions, that they do not stand behind. Whoever is running the back end of the business, has run into financial trouble. They need to do the right thing and not take advantage of music creators.
Artists are still submitting music and paying their hard earned money while the website is not conducting business as it has promised to.
The Company has discussed restructuring, but they still need to be transparent and not lead artists on in the interim.
- Not honest practices
- No customer service
Preferred solution: Full refund
The people who u send your songs and money fees to never contact you
Preferred solution: Let the company propose a solution
DO NOT WASTE YOUR MONEY
I am an artist and just like every musician out there I am looking for opportunities to expand my audience and to have a chance getting my music heard by a "Professional". At first, this website seems amazing and wonderful because it allows you to connect with industry professionals for a fee.
There are tons of opportunities ranging from record contracts to film placements. Let me tell you....this is all a waste of money and time....a SCAM!
Right now i have like 4 songs with a 99% success rate having it rated by 4 or 5 professionals for each track. Literally almost every single opportunity I payed to submit to was a massive disappointment. I got rejected every time because they "don't have enough slots available" Or "we are not looking for any music right now".
So why put up an ad looking for music if you're not even going to accept any of it? They straight up stole my money. I suggest stay away from this site because the chances of anything happening is like a 0.000001 percent chance. Another huge problem I have with this site is that they either just give you a straight rejection or leave you hanging for months, months, and months with no response whatsoever.
The only thing they seem to be quick at is processing my payments. I made a COLOSSAL mistake giving them my money. Hundreds of dollars I spent submitting to opportunities thinking it will get me somewhere......NOPE! Most of the opportunities are from small music businesses that have no real traction in the industry trying to find a sucker to give them money.
And the opportunities with 'Big Labels' or 'High Up Professionals' simply just take your money with no response. Ever.
Anyone reading this PLEASE restrain from this site and simply avoid it. I am frustrated, fed up, and frankly angry because everyone I've dealt with so far was 200% fake or just fishing for a quick payment.
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You should be happy they owe you $1600.00. They owe ten times more to other professionals.
Just scroll down. The owe us $12.000! Shall we do something about it?
Perhaps filing a lawsuit together is not a bad idea after all. I saw a few others suggested it, but don't know if they actually did anything.
its about time to call a lawyer start a class action this will open a lot of eyes