Music Xray Reviews | musicxray.com @ PissedConsumer

Marlette Oej

Marlette Oej |

Flushing, New York

NOT HAPPY WITH THE WAY YOU RUN YOUR BUSINESS.

May 14, 2023

SENT SONGS AND THEY WON'T GO LIKE THEY ALWAYS DID..NOW I HAVE SENT THEM ABOUT 5 OR 7 AND THEY CAN'T GO TO THE DASHBOARD AND WHEN I CHECK TO SEE IF THEY WENT THE HAVE'T GONE.BECAUSE IN THE PAST THEY ALWAYS WHERE AT THE DASHBOARD WHEN I LOOKED BUT FOR THIS LAST WEEK THEY DID NOT GO WHEN I SENT 7 SONGS..SOUREN MOZIAN..

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User's recommendation: MAKE SURE YOU CHECK THEM OUT BEFORE YOU JOIN.

Anonymous

Guest-3968286

Virginia Beach, Virginia

Having trouble getting an clear answer

Sep 16, 2022

i keep getting the run aound i just need an clear answer to weather are not i will get payed for listening to musicxrays podcosts and whlie they are repairing their website i am upset now i cant get an clear answer from no one am starting to think it is a scam

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User's recommendation: maybe think about it before you sign up

Mike H Jgv

To warn others about their failure to deliver the service they promote

Jun 28, 2021

1.5

I paid $10.00 for the industry 'professionals' to rate my song. The song is still waiting for 5 MIPs to rate it after 1 year plus. I have also submitted songs to so-called opportunities and they are never reviewed even though I paid for their expertise. It is obvious music xray is a well organized scam to fool artistes into thinking that they can truly advance their careers. Reverbnation is not far behind either. No wonder the public is constantly bombarded with the same recycled lyrics from artistes that have made it with the larger recording labels.

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Cons:

Extremely long wait for diagnostics

User's recommendation: Find websites where fans can stream your music and you get paid. Not reverbnation.com

Anonymous

Guest-2575909

The Bronx, New York

Submitting songs to companies without getting responses.

May 28, 2021

I have submitted three songs to three different companies. The forty five days they promised that I would have gotten a response have passed. I need to know what is happening with this company.

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Curley J

Your site needs the attention of a computer specialist

Apr 05, 2021

What is wrong with your log in page? It comes up blank... major problem for someone desiring to upload music.

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Preferred solution: web pages that are not blank

Santiago P Mlm

Need more info

Sep 24, 2020

1.5

what MAX money opportunity do I apply to? and the second question is how much MAX in royalties can i charge?

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Pros:

Listing of opportunities

Preferred solution: Let the company propose a solution

George I Lvx

SUBMISSION NOT LISTENED TO

Jul 18, 2020

1.4

DI have submitted 4 songs to music-xray for review. On each occasion I never heard anything back from any of the companies I submitted to. The disgusting thing is you have to pay £5 to music-xray for them to diagnose your song. Can you imagine that I have done that on 6 songs. In 6 months I have not received one diagnosis. So I have to ask what am I paying for. If my songs don't get diagnosed and my submissions are not listened to.

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Loss:

$50

Pros:

No idea

Cons:

Not honest practices

Preferred solution: Apology

User's recommendation: Do not join them. As they are very happy to take your money and give you nothing in return. They are leeches.

Cainon Z

Selling music

May 17, 2020

I'm trying to sell my lyrics such as these songs first I'm trying to sell (Big Empty) coverd Stone Temple Pilots next I'm trying to sell (Sacrafice) covered by CREED PLEASE HELP ME OUT EMAIL OR CALL ME AT 949 973 ****.

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Pros:

Cool
Music xray

Cons:

Cool

Anonymous

Guest-1771527

Beaumont, Texas

3 years of experience

Jan 24, 2020

4.0

I have good songs and have been licensed outside of this website for MTV The Hills. I have never had one placement from this company. The people you are submitting to are making money and so is MXry. They list every genre of music to get more submissions ($$Money) then tell you. "Oh, great song but it wasn't the right fit for the opp." The ones I have gotten accepted for want me to sign with them and send over some weird contract where I pay them monthly. It's not the best use of resources.

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Peter L Btg

Very frustrating lack of useful support

Oct 30, 2019

1.0

They have got my email address wrong and I have been trying to get them to fix it for weeks. The issue is that due to them using a non-existent email address I am unable to verify it and log into my support ticket. They are simply not listening to me so I am stuck in a catch 22 situation.

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Pros:

I have had a few decent encounters

Cons:

Little effort on the part of customer services

Reason of review:

Access/ activation issues

Will S Gre

What radio stations to get airplay?

Oct 21, 2019

1.3

Well one of the features of getting your music on the air is by paying a small amount of money to get airplay for a day, a week or more, but by checking out lot of those stations it turned out that lots of them are offline due to license problems on the US soil , so after doing my homework with musicxray, my conclusion is: do not use that site or pay any money, you don't know if it will be broadcast at any radio station!

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Pros:

No idea

Cons:

Paying for submissions not even considered
Absolutely not trustworthy

Reason of review:

Not as described/ advertised

Preferred solution: I just found out before spending money

Earl T Pgr

I Cannot Submit Due To Problems With Paypal

Oct 04, 2019

4.0

My name is Earl Thompson. My songs are 'Georgia, Please Come Back To Me, You're The Perfect One For Me, Your Love Is Amazing, If I Should Love Again, and Don't Give Up.' I want to submit, but because of some issues I'm having with Paypal, I can't submit. This is frustrating, Is there any other way I can submit? Thanks.

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Cons:

Takes a little too long to respond sometimes

Reason of review:

Order processing issue

Anonymous

Guest-1682670

The Bronx, New York

Help with billing

Oct 17, 2019

1.0

I did a paid some submission, never got a response never got a refund. I have written and tried to call you and this is going on for over a year. I am not the only one that has issues with this. Sorry I cannot use your service when your customer service is not up to Snuff

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Joseph H Xcc

Doesn't pay out what they owe.

Sep 10, 2019

1.0

Music XRay has 152 dollars in my account, for submissions that were not replied to. The money for each submission once expired went into my music xray account. I can see it but thet won't pay it back.They didn't even respond to the better business Bureau when I filed a complaint. I know multiple songwriters with the same story.

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Loss:

$152

Pros:

I have had a few decent encounters

Cons:

Bad communication fraud irregular business practices

Reason of review:

Problems with payment

Preferred solution: Full refund

Anonymous

Guest-1690096

Bloomfield, Connecticut

Help with billing

Oct 25, 2019

Was i refunded for my last paid submission? Its as simple ad that. Its your terms. If a submission id not reviewed im supposed to get a full refund. Well it wasnt and i didnt. I dont care about anyone else experiencing the same issie. But it does make it all the more disturbing!!!

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Brenda S Mkw

Very angry customer.

Aug 12, 2019

I have not heard back from Music Xray which states after 45 days they will get back with you. Something has changed about them, and it's not cool.

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Reason of review:

Poor customer service

Preferred solution: Deliver product or service ordered

Contact Information

Website:

www.musicxray.com

Mailing Address:

25 Broadway, 9th Floor

New York, New York 10004

United States

Contact Music Xray Customer Service

About

Summary

Music Xray is a music tech company. It was founded by Mike McCready in 2009. The company headquarters is based in New York City, USA. Music Xray offers a web platform for musicians, songwriters, and industry professionals. The registration process is free. To submit music songwriters and performers need to pay a fee. Professionals can join the platform only after being approved by the company representatives. Music Xray guarantees that each submitted song will be listened and commented within 45 days after submission date. All platform users can invite friends via email. There is also an affiliate program to earn money. Music Xray accepts credit cards.

Music Xray is ranked 92 out of 496 in Music stores category

Area Served

USA

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Media from reviews

Top Music Xray Reviews

"3 years of experience"

"To warn others about their failure to deliver the service they promote"

NOT HAPPY WITH THE WAY YOU RUN YOUR BUSINESS.

Having trouble getting an clear answer

To warn others about their failure to deliver the service they promote

Submitting songs to companies without getting responses.

Your site needs the attention of a computer specialist

Need more info

SUBMISSION NOT LISTENED TO

Selling music

3 years of experience

Very frustrating lack of useful support

What radio stations to get airplay?

I Cannot Submit Due To Problems With Paypal

Help with billing

Doesn't pay out what they owe.

Help with billing

Very angry customer.

About

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